Support Portal

How can we assist you today?

Search our help files or browse the FAQs below to get instant support.

Frequently Asked Questions

How do I connect my domain?

Configure your domain's authoritative nameservers to point to NDS Hosting: ns1.ndshosting.com and ns2.ndshosting.com. DNS propagation typically completes within 2 to 4 hours.

Where is my server physically located?

All client data assets are racked locally in our Lucknow facility (UP-NORTH-01). This local routing provides under 15ms latency response times for users throughout Northern India.

Do you offer refunds?

Yes, we stand behind our Lucknow infrastructure. We offer a hassle-free 30-day money-back guarantee on all hosting plans if you are not fully satisfied with our node performances.

How can I reboot my server?

You can execute reboots dynamically from the interactive server console modal in the main website hero section, or login to your client profile page on billing.ndshosting.com for terminal controls.