Support Portal

How can we assist you today?

Search our help files or browse the FAQs below to get instant support.

Frequently Asked Questions

How do I connect my domain?

Configure your domain's authoritative nameservers to point to NDS Hosting: ns1.ndshosting.com and ns2.ndshosting.com. DNS propagation typically completes within 2 to 4 hours.

Where is my server physically located?

All client data assets are racked locally in our Lucknow facility (UP-NORTH-01). This local routing provides under 15ms latency response times for users throughout Northern India.

Do you offer refunds?

Yes, we stand behind our Lucknow infrastructure. We offer a hassle-free 30-day money-back guarantee on all hosting plans if you are not fully satisfied with our node performances.

How can I reboot my server?

You can execute reboots dynamically from the interactive server console modal in the main website hero section, or login to your client dashboard for terminal controls.